Non-Emergency Medical Transportation in Charlotte, NC
ProVital Transit provides safe, on-time non-emergency medical transportation in Charlotte, NC. We offer door-to-door wheelchair, dialysis, senior, and hospital-discharge rides across the Queen City — booked the way you would for your own family.
- Locally owned & operated
- Trained, background-checked drivers
- Insured, ADA-equipped vehicles
- Door-to-door, on time
Trusted medical transportation in Charlotte, NC
Non-emergency medical transportation in Charlotte, NC is scheduled, door-to-door transportation to and from the appointments that keep you well — dialysis, doctor visits, physical therapy, imaging, hospital discharges, and recurring treatments. It is not an ambulance and not emergency care. It is a calm, professional ride with a trained driver who helps you to the vehicle, secures you safely, and walks you to the door at the other end.
As a Charlotte-based company, we know this city — the daily rhythm of Uptown, the long runs out to Ballantyne and Steele Creek, and the parking maze around the big hospital campuses. Every trip is handled in a clean, modern, ADA-equipped vehicle by a background-checked driver, so riders and the families who love them can stop worrying about the logistics and focus on getting better.
Whether you need a single ride to an appointment or a standing order for dialysis three times a week, our coordinators confirm the details — usually the same business day — and build a schedule you can count on. That dependability is why so many Charlotte families and discharge planners call us first.
Medical transportation services we offer in Charlotte
From a single appointment to a recurring standing order, every ProVital Transit service is available throughout Charlotte and the surrounding metro. Choose the ride that fits your needs.
Wheelchair Transportation
Safe, ADA-compliant wheelchair van rides with certified securement.
Dialysis Transportation
Reliable recurring rides for your regular dialysis treatments.
Ambulatory Transportation
Comfortable assisted rides for passengers who can walk with support.
Stretcher Transportation
Safe transport for passengers who must remain lying down.
Senior Transportation
Gentle, patient transportation tailored for seniors.
Hospital Discharge Transportation
Smooth, stress-free transport from the hospital to home.
Long-Distance Medical Transport
Comfortable transport for out-of-town medical appointments.
Why Charlotte families choose ProVital Transit
Locally owned & operated
A local team that treats every rider with the patience and dignity we would want for our own loved ones.
Trained, background-checked drivers
Every driver is screened, background-checked, and trained in passenger assistance and safe securement before they ever transport a rider.
Clean, ADA-equipped vehicles
Modern, insured vehicles with lifts and securement for wheelchairs, plus comfortable seating for ambulatory and senior riders.
True door-to-door care
We assist you from your front door to the vehicle and all the way to your destination’s entrance — not just curb to curb.
Standing orders made simple
Recurring dialysis and therapy trips are set up as standing orders so your ride is handled automatically, week after week.
On-time, every appointment
Dependable pickups planned around Charlotte traffic so you arrive relaxed and on schedule, every time.
- 7 cities
- Charlotte metro communities served
- Same day
- Most quotes confirmed
- Door-to-door
- On every ride
- 7 services
- NEMT ride types available
Where we drive across Charlotte, NC
Door-to-door non-emergency medical transportation throughout Charlotte and the surrounding communities — from Uptown clinics to the dialysis centers and hospital campuses near where you live. Wherever your appointment takes you, we plan the route around it.
Hospitals & medical centers we drive to in Charlotte
We make trips to and from the major Charlotte hospital campuses and the clinics, dialysis centers, and rehab facilities around them — coordinating with discharge planners and front-desk staff for a smooth handoff at both ends.
- Atrium Health Carolinas Medical Center
- Novant Health Presbyterian Medical Center
- Atrium Health Mercy
Charlotte neighborhoods we serve
From the south end out to the university area, we pick up and drop off across every corner of the city.
- Ballantyne
- University City
- Plaza Midwood
- SouthPark
- Steele Creek
Charlotte medical transportation FAQs
What is non-emergency medical transportation in Charlotte, NC?
It is scheduled, door-to-door transportation to and from medical appointments — dialysis, doctor visits, therapy, imaging, and hospital discharges — for riders who do not need an ambulance. ProVital Transit provides this service across Charlotte with trained drivers and clean, ADA-equipped vehicles. We are not an emergency or medical-care provider; if you have a medical emergency, call 911.
Which Charlotte hospitals and facilities do you serve?
We regularly drive to and from the major Charlotte campuses, including Atrium Health Carolinas Medical Center, Novant Health Presbyterian Medical Center, and Atrium Health Mercy, along with the dialysis centers, clinics, and rehab facilities near them.
What areas of Charlotte and the metro do you cover?
We serve all of Charlotte — including Ballantyne, University City, Plaza Midwood, SouthPark, and Steele Creek — plus the surrounding communities of Matthews, Pineville, Huntersville, Concord, Gastonia, and Mint Hill.
Do you provide wheelchair-accessible transportation?
Yes. Our ADA-equipped vehicles have lifts or ramps and four-point securement, so you can travel without leaving your wheelchair. We transport both manual and power wheelchairs.
Can you set up recurring dialysis rides?
Absolutely. Recurring trips like dialysis are set up as standing orders, so the same dependable ride is scheduled automatically — multiple times a week — without you having to call each time.
How far in advance should I book a ride in Charlotte?
We recommend 24–48 hours’ notice for a guaranteed slot, especially during busy appointment hours. Recurring trips can be set up as standing orders, and same-day rides are offered when our schedule allows.
Can a family member or caregiver ride along?
In most cases, yes — one companion can ride at no extra charge. Just let us know when you book so we can plan for the space.
Do you take riders home after a hospital discharge?
Yes. We provide hospital-discharge transportation home or to a rehab or care facility, coordinating with Charlotte discharge planners for a safe, timely handoff.
We also serve communities near Charlotte
Ready to schedule a ride?
Scheduling your medical transportation should be as stress-free as your ride. Tell us how to reach you and a coordinator will handle the details — usually the same business day.