Non-Emergency Medical Transportation in Matthews, NC
ProVital Transit provides safe, on-time non-emergency medical transportation in Matthews, NC. We offer door-to-door wheelchair, dialysis, senior, and hospital-discharge rides — from Downtown Matthews and Stallings to the Crews Road area — booked the way you would for your own family.
- Locally owned & operated
- Trained, background-checked drivers
- Insured, ADA-equipped vehicles
- Door-to-door, on time
Trusted medical transportation in Matthews, NC
Non-emergency medical transportation in Matthews, NC is scheduled, door-to-door transportation to and from the appointments that keep you well — dialysis, doctor visits, physical therapy, imaging, hospital discharges, and recurring treatments. It is not an ambulance and not emergency care. It is a calm, professional ride with a trained driver who helps you to the vehicle, secures you safely, and walks you to the door at the other end.
As a local company that knows this close-knit town, we understand the everyday rhythm of Downtown Matthews, the runs out through Stallings, and the steady traffic along the Crews Road area toward Novant Health Matthews Medical Center. Every trip is handled in a clean, modern, ADA-equipped vehicle by a background-checked driver, so riders and the families who love them can stop worrying about parking and logistics and focus on getting better.
Whether your care is here at the Matthews medical center or at a specialist or dialysis center nearby — including Atrium Health Union over in Monroe — we plan the route around it. Whether you need a single ride to an appointment or a standing order for dialysis three times a week, our coordinators confirm the details, often the same business day, and build a schedule you can count on. That dependability is why so many Matthews families and discharge planners call us first.
Medical transportation services we offer in Matthews
From a single appointment to a recurring standing order, every ProVital Transit service — wheelchair, dialysis, ambulatory, stretcher, senior, hospital-discharge, and long-distance medical transport — is available throughout Matthews and the nearby communities. Choose the ride that fits your needs.
Wheelchair Transportation
Safe, ADA-compliant wheelchair van rides with certified securement.
Dialysis Transportation
Reliable recurring rides for your regular dialysis treatments.
Ambulatory Transportation
Comfortable assisted rides for passengers who can walk with support.
Stretcher Transportation
Safe transport for passengers who must remain lying down.
Senior Transportation
Gentle, patient transportation tailored for seniors.
Hospital Discharge Transportation
Smooth, stress-free transport from the hospital to home.
Long-Distance Medical Transport
Comfortable transport for out-of-town medical appointments.
Why Matthews families choose ProVital Transit
Locally owned & operated
A local team that treats every rider with the patience and dignity we would want for our own loved ones.
Trained, background-checked drivers
Every driver is screened, background-checked, and trained in passenger assistance and safe securement before they ever transport a rider.
Clean, ADA-equipped vehicles
Modern, insured vehicles with lifts and securement for wheelchairs, plus comfortable seating for ambulatory and senior riders.
True door-to-door care
We assist you from your front door to the vehicle and all the way to your destination's entrance — not just curb to curb.
Standing orders made simple
Recurring dialysis and therapy trips are set up as standing orders so your ride is handled automatically, week after week.
On-time, every appointment
Dependable pickups planned around the Crews Road area and Matthews traffic so you arrive relaxed and on schedule, every time.
- Door-to-door
- On every ride
- Same day
- Most quotes confirmed
- ADA-equipped
- Wheelchair-accessible vehicles
- Standing orders
- For recurring dialysis & therapy
Where we drive across Matthews, NC
Door-to-door non-emergency medical transportation throughout Matthews and the nearby communities — from Downtown Matthews and Stallings to the Crews Road area and the medical campuses nearby. Wherever your appointment takes you, we plan the route around it.
Hospitals & medical centers we drive to near Matthews
We make trips to and from Novant Health Matthews Medical Center — the town's anchor hospital — and to nearby campuses such as Atrium Health Union in Monroe, along with the clinics, dialysis centers, and rehab facilities around them. We coordinate with discharge planners and front-desk staff for a smooth handoff at both ends.
- Novant Health Matthews Medical Center
- Atrium Health Union (Monroe, nearby)
Matthews neighborhoods and areas we serve
From the south end out to the university area, we pick up and drop off across every corner of the city.
- Downtown Matthews
- Stallings
- Crews Road area
Matthews medical transportation FAQs
What is non-emergency medical transportation in Matthews, NC?
It is scheduled, door-to-door transportation to and from medical appointments — dialysis, doctor visits, therapy, imaging, and hospital discharges — for riders who do not need an ambulance. ProVital Transit provides this service across Matthews with trained drivers and clean, ADA-equipped vehicles. We are not an emergency or medical-care provider; if you have a medical emergency, call 911.
Which Matthews hospitals and facilities do you serve?
We regularly drive to and from Novant Health Matthews Medical Center, the town's anchor hospital, as well as nearby campuses like Atrium Health Union in Monroe — plus the dialysis centers, clinics, and rehab facilities near them.
What areas of Matthews do you cover?
We serve all of Matthews — including Downtown Matthews, Stallings, and the Crews Road area — plus the immediately surrounding communities for trips to nearby medical facilities.
Do you provide wheelchair-accessible transportation in Matthews?
Yes. Our ADA-equipped vehicles have lifts or ramps and four-point securement, so you can travel without leaving your wheelchair. We transport both manual and power wheelchairs.
Can you set up recurring dialysis rides?
Absolutely. Recurring trips like dialysis are set up as standing orders, so the same dependable ride is scheduled automatically — multiple times a week — without you having to call each time.
How far in advance should I book a ride in Matthews?
We recommend 24-48 hours' notice for a guaranteed slot, especially during busy appointment hours. Recurring trips can be set up as standing orders, and same-day rides are offered when our schedule allows.
Can a family member or caregiver ride along?
In most cases, yes — one companion can ride at no extra charge. Just let us know when you book so we can plan for the space.
Do you take riders home after a hospital discharge in Matthews?
Yes. We provide hospital-discharge transportation home or to a rehab or care facility, coordinating with Matthews-area discharge planners — including those at Novant Health Matthews Medical Center — for a safe, timely handoff.
We also serve communities near Charlotte
Ready to schedule a ride?
Scheduling your medical transportation should be as stress-free as your ride. Tell us how to reach you and a coordinator will handle the details — usually the same business day.