Trusted by Charlotte families and care teams
Behind every ride is a person — a parent heading to dialysis, a senior coming home from the hospital, a patient making a standing appointment. Here is what the people we serve across the Charlotte metro have to say about ProVital Transit.
- Locally owned & operated
- Charlotte metro coverage
- Trained, courteous drivers
- Door-to-door care
A standard of care our riders feel
We are gathering reviews from the families we serve. In the meantime, here is the standard we hold to on every trip.
- 5-star
- Standard of service
- Real
- Client stories
- 100%
- Non-emergency focus
- 7
- Metro communities
What our riders and care partners say
From standing dialysis trips to a single ride home after discharge — read it straight from the people we serve.
Reviews are on the way
We are collecting feedback from the families and care teams we serve. If you have ridden with us, we would love to hear how it went.
Call (980) 350-7433Rode with us recently? Tell us how it went.
Your feedback helps other Charlotte families feel confident choosing safe, respectful medical transportation — and it helps us keep raising our standard. A quick call is all it takes.
A reminder: ProVital Transit provides non-emergency transportation only. For a medical emergency, always call 911.
Ready to schedule a ride?
Scheduling your medical transportation should be as stress-free as your ride. Tell us how to reach you and a coordinator will handle the details — usually the same business day.