Wheelchair Transportation in Charlotte, NC
Travel safely in your own wheelchair. ProVital Transit provides ADA-compliant, door-through-door wheelchair transportation across Charlotte, NC — with hydraulic lifts, certified four-point securement, and trained drivers who treat you like family.
- ADA-compliant vehicles
- Four-point securement
- Trained, certified drivers
- Door-through-door care
What is wheelchair transportation?
Wheelchair transportation in Charlotte, NC is a non-emergency medical transportation service that lets you travel without ever leaving your wheelchair. Instead of transferring to a vehicle seat, you board our wheelchair-accessible van by hydraulic lift or ramp and stay seated in your own chair, which is locked into a four-point securement system for the entire ride.
It is the safe, comfortable way to reach dialysis, doctor’s appointments, physical therapy, hospital discharges, and other essential destinations — for anyone who uses a manual or power wheelchair and needs reliable, professional door-to-door support across the Charlotte metro.
What’s included with every ride
ADA-compliant wheelchair vans
Clean, modern vehicles with hydraulic lifts and ramps that meet federal ADA accessibility standards.
Certified four-point securement
Your wheelchair is locked with a four-point tie-down system plus a separate lap and shoulder belt.
Trained, certified drivers
Drivers are trained in passenger assistance, safe lift operation, and proper wheelchair securement.
Power & manual wheelchairs
Our lifts are rated for at least 600 lbs and accommodate both power and manual mobility devices.
Door-through-door assistance
We can help you from inside your home all the way inside your destination — not just curb to curb.
On-time, every time
Dependable pickups and recurring standing orders so you never miss an appointment.
Your safety is secured
Wheelchair transport is only as good as its securement. We follow recognized federal accessibility and crash-tested securement standards on every trip.
ADA-compliant lifts & ramps
Our vehicles meet federal ADA accessibility specifications, with lifts rated for at least 600 lbs and clear, stable floor space for your chair.
Four-point securement (WC18)
Your wheelchair is locked with a four-point tie-down system, crash-tested to a 30 mph / 20g impact, with the chair facing forward.
Lap & shoulder restraint
In addition to securing the chair, every passenger is protected by a separate lap and shoulder belt.
Certified driver training
Drivers are trained in passenger assistance, safe lift operation, and proper securement before they ever transport a rider.
Choose the level of assistance you need
Curb-to-curb
We pick you up and drop you off at the curb — ideal when you have help on both ends.
Door-to-door
Our driver assists you between your door and the vehicle, and to your destination’s entrance.
Door-through-door
Hands-on help from inside your home all the way inside your destination — our most supportive option.
Who wheelchair transportation is for
Dialysis & recurring care
Dependable standing-order rides, multiple times a week, so you never miss treatment.
Doctor’s appointments
On-time transportation to and from medical visits across the Charlotte metro.
Physical therapy & rehab
Comfortable, low-stress rides to therapy and rehabilitation sessions.
Hospital discharge
Safe, smooth transport home or to a care facility after a hospital stay.
How to book your ride
- 1
Tell us about the rider
Share the wheelchair type and any assistance needed — by phone or our quick request form.
- 2
Choose your service level
Curb-to-curb, door-to-door, or door-through-door — whatever fits your needs.
- 3
We confirm the details
A coordinator confirms your pickup time, address, and trip details — usually the same business day.
- 4
Ride safely, door to door
Your driver arrives on time, secures your wheelchair, and gets you there comfortably.
Wheelchair Transportation across the Charlotte metro
Door-to-door wheelchair transportation throughout Charlotte and the surrounding communities — wherever your appointment takes you.
Wheelchair transportation FAQs
Do you transport power (electric) wheelchairs?
Yes. Our ADA vans have hydraulic lifts rated for at least 600 lbs and accommodate both power and manual wheelchairs. The lift does the lifting, so no transfer is required.
How is my wheelchair secured during the ride?
With a four-point tie-down system (the WC18 standard) plus a separate lap and shoulder belt, facing forward — the same securement crash-tested to a 30 mph / 20g impact.
Do I have to transfer to a vehicle seat?
No. You remain seated in your own wheelchair, which is locked into a four-point securement system for the entire trip.
Do you offer door-to-door or door-through-door assistance?
Yes. We offer curb-to-curb, door-to-door, and door-through-door — our drivers can assist you from inside your residence to inside your destination.
What areas do you serve?
Charlotte and the surrounding metro, including Matthews, Pineville, Huntersville, Concord, Gastonia, and Mint Hill.
Is there a weight limit?
Our lifts are rated for at least 600 lbs, covering most power and manual wheelchairs. For higher weights we offer dedicated bariatric transport — just let us know when booking.
How far in advance should I book?
We recommend 24–48 hours’ notice for a guaranteed slot. Recurring trips like dialysis can be set up as standing orders, and same-day rides are subject to availability.
Can a companion or caregiver ride along?
Yes — in most cases one companion can ride at no extra charge. Just let us know when you book so we can plan for the space.
Ready to schedule a ride?
Scheduling your medical transportation should be as stress-free as your ride. Tell us how to reach you and a coordinator will handle the details — usually the same business day.